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Meet the team

A strong team at the head of CrossCountry.

Meet the CrossCountry team

Andy Cooper - Managing Director

Andy has extensive industry experience previously holding Managing Director roles at Anglia Railways and Central Trains. Working recently as director of the CrossCountry mobilisation team, he has an exceptional understanding of the new franchise and Arriva’s plans to develop services. He reports to Bob Holland, Arriva’s Managing Director - UK Rail.

Dennis Baker – HR Director

Dennis was previously Arriva Trains Wales’ HR Director. He now holds both positions assisted by strong teams of HR professionals in Cardiff and Birmingham. Dennis has extensive industry experience including meeting the challenges presented by the re-mapping of railway franchises.

Richard Harrison – Finance Director

Richard has moved to join CrossCountry from the post of Finance Director of Virgin’s operation. Richard’s skills will help the business through a significant investment programme, effective financial planning, and the task of creating the new CrossCountry business.

Jeremy Higgins - Customer Service Director

Jeremy previously held the role of Customer Service Director of Virgin’s Cross Country operation. Jeremy’s passion for excellent service matches CrossCountry’s values and he has provided important continuity for people in key frontline jobs transferring to the new CrossCountry franchise.

Sarah Kendall – Production Director

Sarah is responsible for operations and fleet. Sarah was previously bid director for the CrossCountry franchise bid and has a strong operational background both on the mainline railway and in a number of key roles at Eurotunnel.

David Watkin - Commercial Director

Responsible for our marketing and communications activities and revenue, David is leading our processes to drive customer growth and awareness of our services. David was formerly Sales & Marketing Director for National Express Coaches and Commercial Director for Central Trains.

Sean Forster - Head of Operational and Community Safety

Responsible for safety, security and environmental policy, Sean joined CrossCountry from Arriva where he was Group Health and Safety Manager. Sean has extensive experience of health and safety practices coupled with excellent environmental knowledge across a variety of transport industries

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    Children under 5 travel free
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    Railcards must be carried on the journey with your tickets
  • CrossCountry route map

    Choose where you want to go on a network that covers 1500 miles, calls at over 100 stations, and stretches from Aberdeen to Penzance, and from Stansted to Cardiff.

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