Customer service

We’re here to help.

If you need any help or support with your ticket purchase, your journey or any aspect of the CrossCountry service, you’ve come to the right place.

See our standards our service, and how we put your needs first.

» Passenger charter

Frequently asked questions about CrossCountry.

» Frequently asked questions

What to do if you left something on a CrossCountry train.

» Lost property

Help with online train ticket bookings.

» Help

Get in touch with us

» Contact us

Plan your journey

Find times and tickets for all UK trains

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To: A to Z of stations

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Dates and times Return date:

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