Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected
If you've left something on a train or at a station, we'll do all we can to help.
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
CrossCountry do not directly manage any stations, any luggage left on our trains is safely stored at the station where your train terminates.
To enquire about lost luggage, please use the form below to find the contact details for the station owner.
If you have lost an item on the train, you will need to contact the station where that train terminated.
Please enter your journey details below, to get the correct details of the station where your train terminated.
If you have lost an item at the station, you will need to contact the station directly.
To get the correct contact details, you can search for the station below: