Address
Burnham-on-Crouch station
Station Road
Burnham-on-Crouch
Essex
CM0 8BQ
Ticket office opening hours:
Monday - Friday - 06:30 to 11:00
Saturday
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Wi Fi
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Friday - 06:30 to 11:00
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point Help point on platform 1
- Helpline
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
-
Step Free Access
Single platform station. This station has step free access from the carpark to platform.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Coverage: partial Station - Step Free Access Coverage Partial Station
-
Staff Help
Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability
- Closed Circuit TV
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Burnham-on-Crouch station (http://btwifi.com/find title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 108
Charges:
PerHour: £1.00
Daily: £4.20
Weekly: £16.75
Monthly: £61.00
ThreeMonthly: £172.00
Annual: £596.00
Number Accessible Spaces: 1
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: http://www.ncp.co.uk
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
-
Customer Service Note
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day. - Information Systems DepartureScreensArrivalScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 11:00
Saturday
Sunday
-
Ticket Office Hours
Monday - Friday - 06:30 to 11:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Local Taxis
Burnham-on-Crouch: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Crouch Phone 01621 784154 Gemini Phone 01621 786963 B and H Phone 01621 784878
-
Other transportation
-
Rail Replacement Services
Substitute bus services stop in station car park
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
