Saturday 20 and Sunday 21 June

- If you are travelling this weekend, please check our live journey updates for the latest travel information - Service Updates

Butlers Lane Train Station

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Butlers Lane Train Station

Address

Butlers Lane station
Butlers Lane
Four Oaks
West Midlands
B74 4RT

Ticket office opening hours:

Mon - to
Friday - 07:00 to 21:00
Saturday - 08:00 to 19:00
Sunday - 11:00 to 15:00

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Station facilities

  • Seated Area
  • Waiting Room
  • Telephones

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines No
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Mon - to
      Friday - 07:00 to 21:00
      Saturday - 08:00 to 19:00
      Sunday - 11:00 to 15:00
    • Accessible Taxis

      Accessible taxis are not available

    • Booking Office Counter

      staff will come out

    • Customer Help Point Both platforms
    • Helpline 1
    • Helpline Contact Details

      0800 0248998


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours, 7 days a week (except Christmas Day and Boxing Day)


    • Step Free Access

      This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

      The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Cycle Storage

    • Availability
    • Closed Circuit TV No
    • Sheltered No
    • Spaces No
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Butlers Lane station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      N/A

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Butlers Lane is acredited by the Secure Station Scheme**  
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level No
  • Ticketing Hours

    • Ticket Office Hours Mon - to
      Friday - 07:00 to 21:00
      Saturday - 08:00 to 19:00
      Sunday - 11:00 to 15:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares LM
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Taxi Information

    • Availability YES Yes
    • Note Sutton Radio 0121 311 1113 Parkers 0121 355 6969
  • Local Taxis

    Butlers Lane: Rail Station has neither a taxi rank nor a cab office. Consider using the following alternative station:

Direct CrossCountry Routes

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