Canada Water Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Helpline No
  • Helpline Contact Details

    0343 222 1234 or 020 3031 9331 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    Toilets are located in the Bus Station above the station - access via a Radar Key.

  • Step Free Access

     Access to all platforms is available by lifts. There is level access between the platforms and trains. Please note that the last set of doors on London Overground trains will not open due to a short platform.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Call 0845 330 9882
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note TfL Customer Services  Tel 0343 222 1234   
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note Interchange between London Overground East London Line service and London Underground Jubilee Line trains between Stratford and Stanmore.

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection No
  • Ticket Machine YES Yes
  • Penalty Fares LT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

• Local Taxis

  Canada Water: Rail Station does not have a taxi rank or a minicab office. Advance booking of cabs is essential. Consider using the following operators:

  Keen	Phone 020 7237 8686
  London	Phone 020 7791 0007
  Taxis	Phone 020 3475 7707

• Other transportation

  • Rail Replacement Services

    Canada Water Bus Station