Carshalton Train Station
Address
Carshalton station
North Street
Carshalton
Greater London
SM5 2HW
Ticket office opening hours:
Monday - Friday - 06:00 to 19:45
Saturday - 08:00 to 15:00
Sunday - 09:00 to 17:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:45 to 00:00
Saturday - 05:45 to 01:00
Sunday - 07:00 to 00:30 -
Accesible Ticket Machine
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
-
Helpline Contact Details
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
Phone number: 0800 138 1016
- Helpline Contact URL https://www.southernrailway.com/travel-information/travel-help/assisted-travel
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Helpline Open Note
The assisted helpline is not available on Christmas Day.
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Impared Mobility Set Down
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
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National Key Toilets
Accessible toilets at this station are accessed using a RADAR key.
-
Step Free Access
This is a Category A station: Step free access to both platforms via lifts. Platform 2 also has step free access via side gate.
The Assistance Meeting Point is by the station entrance.
Coverage: whole Station - Step Free Access Coverage No Part of Station
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Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CSH.pdf).
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located at the front of the station, next to the ticket office.
Cycles are left at owners risk. Abandoned cycles may be removed.
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Note
Cycles are left at owners risk. Abandoned cycles may be removed.
- Sheltered No
- Spaces 16
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
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Parking
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Car Parking Details
Phone number: 01895 262122
Operator Name: A P C O A Parking U K
Name: Station Car Park
Spaces: 32
Number Accessible Spaces: 1
Accessible Spaces Note:Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Accessible Car Park Equipment: No
Cctv: No
Open:
Monday - Sunday - Open 24 hours
Url: https://www.apcoa.co.uk/southern/
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Car Parking Details
Phone number: 01895 262122
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Toilets (including the accessible toilet) are located on platform 1.
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Operator Name: Southern - Lost Property: URL https://www.southernrailway.com/lostproperty
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:00 to 19:45
Saturday - 08:00 to 15:00
Sunday - 09:00 to 17:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 19:45
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
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Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
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Taxi Information
- Availability YES Yes
- Note YES
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Local Taxis
Carshalton: Rail Station does not have a taxi rank or a minicab office. Advance booking of cabs is essential. Consider using the following operators:
1st Choice Phone 020 8773 0700 Surrey Phone 020 8770 7777 Station Phone 020 8090 0025
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Other transportation
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/5 Rvtll Q V Ygs0t Oy Tg Ff1 Kt/af9a21cf7dd75a65088cb3bd0c9c596c/2025-01_ C I_ S N_ R R B_ C S H_ D R.pdf
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
