Chadwell Heath Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Customer Help Point Help point on the gateline and on platform 3
  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Chadwell Heath has a Secure Station accreditation.

  • National Key Toilets

    An accessible toilet is located inside the Ticket Hall.

  • Step Free Access
    • Accessibility Category A. This station has step-free access to all platforms
    • Staff ramp assistance is always available.
    • Accessible seating is available on platforms 3&4.
    • Wheelchairs available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff are available to assist from the first to last train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Chadwell%20Heath%20TFL%20Rail%20QR.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Cycle stands on platform 3

  • Sheltered YES Yes
  • Spaces No
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Ticket Hall

• Station Seating Areas

  • Seated Area: Note

    Waiting Room located Platform 3

    Waiting Shelters located on both Platform 3&4

    Some covered seats available under canopy on Platform 3

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: a href="https://tfl.gov.uk/help-and-contact/lost-property" Tf L Lost property/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 20px;0343 222 1234
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 19:40
    Saturday - 06:10 to 19:00
    Sunday - 08:10 to 15:40

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster cards can only be purchased at the ticket machine.

    Zone 5

  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available

• Local Taxis

  Chadwell Heath: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  Avenue	Phone 020 8590 4464
  Blue and White	Phone 020 8599 5000
  7 Kings	Phone 020 8597 1818

• Other transportation

  • Rail Replacement Services

    Rail replacement bus services will depart from:

    Wangey Road, Bus Stop F, for both Westbound and Eastbound services

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/b5 Xhaocf6n S K44q C Vz Ih T/7cf9a9c6c779fc0dce035ec9837d7bb8/ C R L-089-091- D R- H- Chadwell- Heath.pdf