Denmark Hill Train Station
Address
Denmark Hill station
Denmark Hill
London
SE5 8BB
Ticket office opening hours:
Monday - Friday - 06:10 to 21:00
Saturday - 06:40 to 20:00
Sunday - 08:10 to 17:40
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Station Buffet
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accesible Ticket Machine
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
-
Helpline Contact Details
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
The assisted helpline is not available on Christmas Day.
-
National Key Toilets
Accessible toilets at this station are accessed using a RADAR key.
-
Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is in the Booking Hall.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/DMK.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
A cycle hub is available on Windsor Walk, on the left hand side of the entrance.
To access the cycle hub, a Key Smartcard is required. Apply for one free of charge from the Thameslink website.
Cycles are left at owners risk. Abandoned cycles may be removed.
-
Note
To access the cycle storage, a Key Smartcard is required. Apply for one free of charge from the Thameslink website.
- Sheltered YES Yes
- Spaces 85
-
Type
Stands
Compounds
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change YES Yes
-
Toilets Note
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- London North Eastern Railway (LNER)
- Greater Anglia
- Transport for London including London Overground
- Southeastern
- Southern
- South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 21:00
Saturday - 06:40 to 20:00
Sunday - 08:10 to 17:40
-
Ticket Office Hours
Monday - Friday - 06:10 to 21:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
-
Penalty Fares
Train Operator: TL
Url: https://www.thameslinkrailway.com/help-and-support/penalty-fares -
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
-
Taxi Information
- Availability YES Yes
- Note NO
-
Local Taxis
Denmark Hill: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:
H and A Phone 020 7738 5555 Church Street Phone 020 7703 7070 Camberwell Phone 020 7703 4461
-
Other transportation
-
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/2 Jgfb Wkuhyi Sftx B Qssx G I/85e8fc023fe05009537a6a4253bb9c9a/2025-01_ C I_ T L_ R R B_ D M K_ D R.pdf
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
