Hot weather warning

- Essential travel only on Wednesday 24, Thursday 25 and Friday 26 June. Services may be disrupted until Friday 26 June due to a weather warning in place across the UK. Please check your entire journey before travelling and remember to stay hydrated - more information.

Eccles Road Train Station

qtt-img

Eccles Road Train Station

Address

Eccles Road station
Station Road
Eccles
Norfolk
NR16 2JG

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Post Box

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points are available at the entrance to platform 1, and on platform 2.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access

      This station has step free access to Platform 1 (for trains towards Norwich) only. Access to/from Platform 2 (for trains from Norwich, or towards Ely, Cambridge, and Peterborough) involves the use of three steps.

      This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp Assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By using one of the two Help Points at this station

      Assistance meeting point is on the platform.

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      There are two cycle stands located to the right of the entrance to Platform 2 (for trains towards Ely, Cambridge, and Peterborough).

    • Sheltered No
    • Spaces 4
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0845 600 7245

      Operator Name: Greater Anglia
      Name: Station Car Park
      Spaces: 4
      Free: true
      Number Accessible Spaces: 0
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection No
    • Ticket Machine No
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Local Taxis

    Eccles Road: Rail Station has neither a taxi rank nor a cab office. Consider using the following alternative stations:

  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services do not serve this station. Customers are advised to use either Attleborough or Thetford stations for rail replacement services.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.