Felixstowe Train Station
Address
Felixstowe station
Railway Approach
Felixstowe
Suffolk
IP11 9UD
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Telephones
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point Help point is on platform 1.
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
- Nearest Stations with Facilities IPS
-
Step Free Access
This station has step free access to the single platform for trains towards Ipswich.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Coverage: whole Station - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
There are eight cycle stands with fourteen wheel racks on Platform 1 (for trains towards Ipswich), as well as a further ten cycle stands without wheel racks. Two cycle lockers are located just in front of the white wooden fence, towards the far end of the platform that remains covered by the canopy.
-
Note
2 lockers and34 Sheffield Stand spaces
- Sheltered YES Yes
- Spaces 36
-
Type
Lockers
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Felixstowe station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Local Taxis
Felixstowe: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Coastal Phone 01394 277777 Felixstowe Phone 01394 275555 Cabs Smart Phone 01394 284000
-
Other transportation
- Port YES Yes
- Port Near Felixstowe Container Port
-
Rail Replacement Services
Rail replacement bus services pick up and drop off just next to the entrance to the station (as indicated by the Rail Replacement Bus Stop sign).
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.