Finchley Road Frognal Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday
    Saturday
    Sunday
  • Accessible Taxis

    contact taxi operator directly

  • Booking Office Counter

    Ticket office staff provide assistance where possible

  • Helpline
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Only ticket office has step-free access from street.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station

• Airport

  • Availability YES Yes
  • Note Change at West Hampstead for regular First Capital Connect service to Luton and Gatwick airports. Green Line 757 stops outside O2 centre for regular service to Luton Airport

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/FNY.pdf)

• Cycle Storage

  • Availability
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces No

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Finchley Road & Frognal station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Seating Areas

  • Seated Area: Note

    On platforms

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room 1
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Via ticket office
  • Information Systems Announcements
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note Finchley Road underground station within 10 minutes walk. Turn right out of station entrance

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:30 to 10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Booking hall
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Local Taxis

  Finchley Road and Frognal: Rail Station does not have a taxi rank or a minicab office. Advance booking of cabs is essential. Consider using the following operators:

  National	Phone 020 7431 3320
  West End Lane	Phone 020 7372 6896
  New Swiss C	Phone 020 7625 3900

• Other transportation

  • Rail Replacement Services

    Use Bus stop FN in Canfield Gardens for eastbound services to Camden Road

    Use Bus stop FP in Broadhurst Gardens for westbound services to Richmond