Five Ways Train Station
Address
Five Ways station
Islington Row
Edgbaston
West Midlands
B15 1SF
Ticket office opening hours:
Monday - Friday - 07:00 to 20:00
Saturday - 08:00 to 18:00
Sunday - 10:00 to 16:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Toilets
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 07:00 to 20:00
Saturday - 08:00 to 18:00
Sunday - 10:00 to 16:00 -
Accessible Taxis
Accessible taxis are not available
-
Booking Office Counter
staff will come out
- Customer Help Point On both platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/FWY.pdf)
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Cycle Storage
- Availability No
- Closed Circuit TV No
-
Note
N/A
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Five Ways station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00 - 20:00, Saturday 08:00-18:00 and Sunday 10:00-16:00.
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Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note lang=EN line-height: 16.8pt; lang=EN Please contact our Contact Centre team on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. ** Five Ways is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 07:00 to 20:00
Saturday - 08:00 to 18:00
Sunday - 10:00 to 16:00
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Ticket Office Hours
Monday - Friday - 07:00 to 20:00
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Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note In the booking hall
- Penalty Fares LM
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Taxi Information
- Availability YES Yes
- Note Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888
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Local Taxis
Five Ways: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Broad Street Phone 0121 213 2000 BBS Triple A Phone 0121 233 3343 ePassenger Phone 0121 274 0666
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Other transportation
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Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stops outside the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
