Forest Gate Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Customer Help Point Help points on platform 1 & 2
  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Forest Gate has a Secure Station accreditation

  • National Key Toilets

    An accessible toilet is located in the stations ticket hall.

  • Step Free Access
    • Accessibility Category A. This station has step-free access to all platforms.
    • Staff ramp assistance is always available.
    • Accessible seating is available on platforms 1&2
    • Wheelchairs available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff are available to assist from the first to last train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note 25 & 86 to Stratford from Bus Stop Q308 to Stratford from Bus stop C
    25 to Ilford & 86 to Romford from Bus Stop F
    Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Forest%20Gate%20MAP.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Location

    Platform 2

  • Sheltered YES Yes
  • Spaces No
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Forest Gate station (http://btopenzone.hotspot-directory.com )

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    An accessible toilet is located in the ticket hall.

• Station Seating Areas

  • Seated Area: Note

    Platform 1 - Waiting Shelter available, Multiple seats available under canopy.

    Platform 2 - Multiple seats available under canopy.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: a href="https://tfl.gov.uk/help-and-contact/lost-property" Tf L Lost property/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0343 222 1234
  • Lost Property Note Excluding Bank Holidays
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 19:40
    Saturday - 06:40 to 18:40
    Sunday - 08:10 to 15:40

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster cards can only be purchased at the ticket machine.

  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available.

• Local Taxis

  Forest Gate: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Londs Cars	Phone 020 8555 6555
  A1	Phone 020 8279 0500
  Local	Phone 020 8470 3000

• Other transportation

  • Rail Replacement Services

    Rail replacement bus services will depart from:

    Romford Road Bus Stop E for Westbound services

    Romford Road Bus Stop F for Eastbound services

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/2 Lw Zxlmh A A V L G1 H3 D F7 N I N/10059b53f1247664638ae40d817858a2/ C R L-089-091- D R- B- Forest- Gate.pdf