Hastings Train Station
Address
Hastings station
Station Approach
off Havelock Road
Hastings
East Sussex
TN34 1BA
Ticket office opening hours:
Monday - Friday - 05:50 to 20:30
Saturday - 05:50 to 20:30
Sunday - 05:50 to 20:30
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Post Box
- Tourist Information
- Atm Machine
- Shops
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 04:45 to 01:40
Saturday - 04:45 to 01:40
Sunday - 06:20 to 01:25 -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
booking hall
-
Booking Office Counter
There are only standing height ticket counters available.
- Customer Help Point On platform
- Helpline YES Yes
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
*Helpline closed on Christmas Day
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National Key Toilets
Booking Hall - Open 0700-1900 (outside of these hours, access available on request from staff). This toilet is stoma friendly.
-
Step Free Access
This is a category A station. This station has step free access to all platforms - Step free access direct to platform 1 and 2 from ramp leading off the ticket hall for some Ashford and Brighton/London services. Step free access to platforms 3 and 4 via lifts on the station footbridge. Stepped access between platforms also via the station footbridge.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HGS.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
On Platform 1/2
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 50
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
There is a post box located opposite the station in the walkway that runs alongside the Royal Mail building next to the station
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hastings station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Station Car Park
Spaces: 75
Charges:
Off-peak: £6.50
Daily: £7.20
Weekly: £29.30
Monthly: £102.20
ThreeMonthly: £306.10
SixMonthly: £611.50
Annual: £1,098.00
Saturday: £6.00
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £7.70
Off peak evening rate (after 18:00) - £3.50
Number Accessible Spaces: 4
Accessible Spaces Note:Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - 00:00 to 00:00
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff)
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:50 to 20:30
Saturday - 05:50 to 20:30
Sunday - 05:50 to 20:30
-
Ticket Office Hours
Monday - Friday - 05:50 to 20:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Taxi Information
- Availability YES Yes
- Note outside station front
-
Local Taxis
Hastings: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Phoenix Phone 01424 466466 Woodlands Phone 01424 426860
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Other transportation
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Rail Replacement Services
Front of the station.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
