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Kelvedon Train Station

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Kelvedon Train Station

Address

Kelvedon station
Station Road
Kelvedon
Essex
CO5 9NP

Ticket office opening hours:

Monday - Friday - 05:45 to 12:55
Saturday - 05:30 to 12:15
Sunday - 08:15 to 15:30

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Station facilities

  • Seated Area
  • Toilets
  • Telephones
  • Wi Fi
  • Post Box

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 12:55
      Saturday - 05:30 to 12:15
      Sunday - 08:15 to 15:30
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help point available at entrance
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access

      There is step free access from the station carpark to Platform 2 (for trains towards Colchester and Ipswich) only, with no step free access from the carpark to Platform 1 (for trains towards London) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via the station approach road off Station Road, although it is approximately 200 metres or a four-minute walk from the car park to the platform. 

      This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Colchester station which is approximately ten miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By speaking with a member of station staff
      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using one of the two Help Points at this station
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note First Essex buses stop at the station.
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      There are five cycle stands between the side entrance and the ticket hall, and a secure cycle parking area providing 40 spaces can be accessed from Platform 1 (for trains towards London).

    • Note

    • Sheltered No
    • Spaces 50
    • Type
      Stands
      Racks
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Kelvedon station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Coins
  • Parking

    • Car Parking Details Parking 1:
      Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 260
      Charges:
      Off-peak: £5.00
      PerHour: £1.20
      Daily: £6.00
      Weekly: £24.00
      Monthly: £86.00
      ThreeMonthly: £233.00
      Annual: £840.00
      Saturday: £5.00
      Sunday: £5.00
      Note:

      £7.50 Weekend fare (from 1000 Friday - 0400 Monday)

      £38.00 Flexi ticket



      Number Accessible Spaces: 16
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.ncp.co.uk/find-a-car-park/car-parks/kelvedon-station-g-anglia/

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks Ltd
      Name: Premium Bay
      Spaces: 16
      Charges:
      Annual: £1,260.00

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/

  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located in the station building on Platform 1 (for trains towards London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:

      Monday - Friday 06:00 - 16:30Saturday 05:30 - 12:30Sunday 08:30 - 15:30

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:45 to 12:55
      Saturday - 05:30 to 12:15
      Sunday - 08:15 to 15:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

  • Local Taxis

    Kelvedon: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    Wanna Phone 01376 572727
    Kelvedon Phone 01376 573657
  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off on Station Road, at the junction with Station Approach.

Direct CrossCountry Routes

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