| Time | Destination | Status | Platform |
|---|
Station facilities
- Wi Fi
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Accesible Ticket Machine
no
- Helpline No
-
Helpline Contact Details
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
-
Step Free Access
Step-free access category B2.
Long ramp to platform at gradient of up to 1:8.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/LKE.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Lake station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area No
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please contact our Customer Services Department on 0345 6000 650
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection No
- Ticket Machine No
- Penalty Fares IL
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Local Taxis
Lake (Isle of Wight): Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
AKAR Phone 01983 401233 Lake Phone 01983 402641 Redline Phone 01983 404444
-
Other transportation
- Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
