Lancaster Train Station
Address
Lancaster station
Meeting House Lane
Lancaster
Lancashire
LA1 5NW
Ticket office opening hours:
Monday - Friday - 05:15 to 19:45
Saturday - 05:15 to 19:45
Sunday - 09:30 to 20:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Shops
Station overview
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 04:50 to 23:30
Saturday - 04:50 to 23:30
Sunday - 08:00 to 22:45 - Helpline No
-
Helpline Contact Details
08000 158 123 (08000 158 124 Textphone)
- Helpline Contact URL https://www.nationalrail.co.uk/
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National Key Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/LAN.pdf)
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note Leisure Lakes Bikes 103 Penny Street Lancaster 01524 844389 [email protected] (mailto:[email protected]) www.leisurelakesbikes.com (http://www.leisurelakesbikes.com)
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Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
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Note
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
- Sheltered YES Yes
- Spaces 188
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Lancaster station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Address:
Meeting House Lane
Lancaster
LA1 5NW
Operator Name: Avanti West Coast
Name: Lancaster Car Park
Spaces: 163
Charges:
Daily: £12.50
Monthly: £166.00
ThreeMonthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.
Different rates apply to non-rail users - please speak to a member of staff.
Number Accessible Spaces: 5
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0345 528 0253
- Lost Property: URL https://avantiwestcoast.missingx.com/
- Customer Service Note There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information.
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 528 0253
- Staffing Level YES Yes
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:15 to 19:45
Saturday - 05:15 to 19:45
Sunday - 09:30 to 20:00
-
Ticket Office Hours
Monday - Friday - 05:15 to 19:45
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Ticket machines can be found in the ticket hall and on platform 3
- Penalty Fares VT
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Taxi rank can be found outside the entrance.
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Local Taxis
Lancaster: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
32090-35666 Phone 01524 32090 One A Cab Phone 01524 840888 Johns Phone 01524 845210
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Other transportation
- Cycle Hire YES Yes
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Rail Replacement Services
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
