Newhaven Harbour Train Station
Address
Newhaven Harbour station
East Quay
Newhaven
East Sussex
BN9 0BH
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday
Saturday
Sunday -
Accesible Ticket Machine
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
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Helpline Contact Details
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
Phone number: 0800 138 1016
- Helpline Contact URL https://www.southernrailway.com/travel-information/travel-help/assisted-travel
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Helpline Open Note
The assisted travel helpline is not available on Christmas Day.
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Impared Mobility Set Down
No dedicated area
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Step Free Access
This is a Category B3 station: Step free access to Platform 1 only (for services towards Seaford). However, there is step free access available at Newhaven Town station for services to Lewes/London (0.5 miles from Newhaven Harbour).
The Assistance Meeting Point is at by the entrance gate on platform 1.
Coverage: partial Station - Step Free Access Coverage No Part of Station
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Staff Help
There is no station staff at this location. However, the majority of services which call at this station will have onboard staff.
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Baggage Services
- Left Luggage: Available No
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/NVH.pdf).
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Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces No
- Type NO
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
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Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Operator Name: Southern - Lost Property: URL https://www.southernrailway.com/lostproperty
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster cannot be used at this station.
- Penalty Fares SN
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
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Taxi Information
- Availability YES Yes
- Note YES
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Local Taxis
Newhaven Harbour: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Haven Phone 01273 512222 Newhaven Phone 01273 510051 Phils Phone 01273 514141
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Other transportation
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/2s Fkj0cj7j Tuuy G Myc Cz6 Q/500f8b4278ef414d3a4a795222465a70/2025-01_ C I_ S N_ R R B_ N V H_ D R.pdf
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
