Hot weather warning

- Essential travel only on Wednesday 24 and Thursday 25 June. Services may be disrupted until Friday 26 June due to a weather warning in place across the UK. Please check your entire journey before travelling and remember to stay hydrated - more information.

Ponders End Train Station

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Ponders End Train Station

Address

Ponders End station
South Street
Ponders End
Greater London
EN3 4QB

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Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Nearest Stations with Facilities TOM
    • Step Free Access

      This station has step free access to both platforms via a ramped footbridge.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the platform.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This is a Driver only operated train service and the station is unstaffed. Staff help is available on request only. Customers are advised to use Tottenham Hale (2.5 miles south) for trains towards London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Transport for London buses operate from outside the station
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Within station

    • Note

    • Sheltered YES Yes
    • Spaces 6
    • Type
      Stands
      Lockers
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Ponders End station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Local Taxis

    Ponders End: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

    Euro Car Phone 020 8805 5777
    AK Phone 020 8443 4359
    Ponders End Phone 020 8804 8045
  • Other transportation

    • Rail Replacement Services

      Not served by rail replacement- diversionary route available

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