Rotherhithe Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 05:35 to 00:44
    Saturday - open 24h
    Sunday - open 24h
  • Customer Help Point One help point on each platform, one in main ticket hall, one on landing at foot of stairs/escalator.
  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    London Bridge

    New Cross Gate

  • Step Free Access

    Step-free access between street and ticket office only.

    There are steps from the foot of the escalator to/from platform level.

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station

• Airport

  • Availability YES Yes
  • Note Change at Shadwell for Docklands Light Railway connections to/from London City Airport

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 3
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Mail and Express Services

  • Post Box: Note

    Post Office located nearby

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note Jubilee Line services available from Canada Water, one stop south.

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:30 to 10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

     Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

• Local Taxis

  Rotherhithe: Rail Station does not have a taxi rank or a minicab office. Advance booking of cabs is essential. Consider using the following operators:

  Keen	Phone 020 7237 8686
  Elite	Phone 020 7480 7900
  Hussain	Phone 020 7488 3191

• Other transportation

  • Port YES Yes
  • Port Hilton Docklands Pier in Rotherhithe Street has a Thames Clipper Service to Canary Wharf Pier.
  • Rail Replacement Services

    Use bus stop Y in Lower Road for southbound services to New Cross/New Cross Gate

    Use bus stop D in Canada Water bus station for northbound services to Dalston Junction/Dalston Kingsland