Rye House Train Station
Address
Rye House station
Rye Road
Hoddesdon
Essex
EN11 0EG
Ticket office opening hours:
Monday - Friday - 06:15 to 13:00
Saturday - 07:45 to 14:30
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Wi Fi
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access No
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 06:15 to 13:00
Saturday - 07:45 to 14:30 -
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point On each platform
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
-
Step Free Access
This station has step free access to London bound platform only.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Staff Help
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
Platform
- Sheltered No
- Spaces 8
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreens
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 13:00
Saturday - 07:45 to 14:30
Sunday
-
Ticket Office Hours
Monday - Friday - 06:15 to 13:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: Yes
-
Local Taxis
Rye House: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
T and M Phone 01992 466223 Hoddesdon Cars Phone 01992 468960 RSM Phone 01992 444444
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Other transportation
-
Rail Replacement Services
Replacement transport stop at bus stop on Old Highway
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
