Hot weather warning

- Essential travel only on Wednesday 24, Thursday 25 and Friday 26 June. Services may be disrupted until Friday 26 June due to a weather warning in place across the UK. Please check your entire journey before travelling and remember to stay hydrated - more information.

Saxmundham Train Station

qtt-img

Saxmundham Train Station

Address

Saxmundham station
Station Approach
Saxmundham
Suffolk
IP17 1BW

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Post Box

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Accesible Ticket Machine

      Note: ticket machine is card only (not cash)

    • Customer Help Point On each platform
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Nearest Stations with Facilities IPS
    • Step Free Access

      This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp Assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using one of the two Help Points at this station

      Assistance meeting point is on the platform.

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Local town services only
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      There are five cycle stands on Platform 1 (for trains towards Ipswich) which are next to the entrance on to the platform from the station car park, beyond the former station building.

    • Sheltered No
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensArrivalScreens
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Local Taxis

    Saxmundham: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    Squirrells Phone 01728 602344
    A2B Phone 01728 633003
    Amber Phone 01728 833621
  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off at the Chantry Road bus stops on each side of the road named South Entrance, near Patmore Water Softeners. The bus stops are a five minute walk (0.2 miles) from Saxmundham station.


      Rail Replacement Map: https://images.nationalrail.co.uk/e8xgegruud3g/7 Awfq5 Va7t Qyp O7 Y R R0 M I5/07c1e5082c8aae9cfbb1fc5f187cbf5f/ Saxmundham_ R R.jpg.png

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.