Shepherds Well Train Station
Address
Shepherds Well station
Station Road
Shepherdswell
Kent
CT15 7PE
Ticket office opening hours:
Monday - Friday - 06:30 to 11:00
Saturday
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Toilets
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday - 06:30 to 11:00
Saturday
Sunday -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
by entrance to platform 2
- Customer Help Point On platform
- Helpline No
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
- Nearest Stations with Facilities DVP
-
Step Free Access
This is a category B2 station. Step free access to platform 2 for services away from London available from main entrance. Step free access to platform 1 for services towards London available from side entrance from The Terrace. No step free interchange between platforms. Stepped access available via station footbridge.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SPH.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
Platform 2
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 16
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Shepherds Well station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Phone number: 0345 322 7021
Operator Name: Southeastern
Name: Station Car Park
Spaces: 13
Free: true
Number Accessible Spaces: 1
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Phone number: 0345 322 7021
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Booking Hall- Available during staffing hours
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems ArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 11:00
Saturday
Sunday
-
Ticket Office Hours
Monday - Friday - 06:30 to 11:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Local Taxis
Shepherds Well: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operator or alternative stations:
Elvington Phone 01304 830880
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Other transportation
-
Rail Replacement Services
Station forecourt
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
