Stechford Train Station

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Stechford Train Station

Address

Stechford station
Victoria Road
Stechford
West Midlands
B33 8AJ

Ticket office opening hours:

Mon,Tue,Wed,Thu - 07:00 to 14:00
Friday - 07:00 to 19:00
Saturday - 08:00 to 17:00
Sunday - 10:00 to 12:00

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Station facilities

  • Waiting Room

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Mon,Tue,Wed,Thu - 07:00 to 14:00
      Friday - 07:00 to 19:00
      Saturday - 08:00 to 17:00
      Sunday - 10:00 to 12:00
    • Accessible Taxis

      Accessible taxis are available

    • Booking Office Counter

      by member of staff on duty

    • Customer Help Point On both platforms.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 0248998


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours, 7 days a week (except Christmas Day and Boxing Day)


    • National Key Toilets

      N/A

    • Nearest Stations with Facilities BHM
    • Step Free Access

      This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

      The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.


      Coverage: whole Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Sheltered No
    • Spaces 4
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Stechford station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      N/A

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property
      Operator Name: None
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stetchford Station is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Mon,Tue,Wed,Thu - 07:00 to 14:00
      Friday - 07:00 to 19:00
      Saturday - 08:00 to 17:00
      Sunday - 10:00 to 12:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note A Permit to Travel Machine is available for use when the Ticket Office is closed.
    • Penalty Fares LM
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Taxi Information

    • Availability YES Yes
    • Note Stechford (SCF) Station 0121 784 4400 Abba 0121 783 1000 TOA 0121427 8888
  • Local Taxis

    Stechford: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    AK Phone 0121 772 6666
    Arden Phone 0121 245 7777
    Beaufort Phone 0121 405 0949

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