Stone (Staffs) Train Station
Address
Stone station
Station Road
Stone
Staffordshire
ST15 8ER
| Time | Destination | Status | Platform |
|---|
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Accessible Taxis
Accessible taxis are not available
- Customer Help Point On both platforms.
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
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National Key Toilets
N/A
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Step Free Access
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note: Platform 2 is the only step free platform at Stone (Staffs) station, which is used for trains towards Stafford and Birmingham. There is no step free access for trains towards Stoke on Trent and Crewe (Platform 1).
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: partial Station - Step Free Access Coverage No Part of Station
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Staff Help
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SNE.pdf)
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
- Sheltered No
- Spaces 14
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Stone station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
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Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
N/A
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Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area No
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Please purchase a Permit to Travel from the machine before travelling.
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Local Taxis
Stone: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Stone Phone 01785 617143 Smart Phone 01785 247247
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Other transportation
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Rail Replacement Services
Rail replacement vehicles will operate from Granville Square, outside Wetherspoons for services to Stafford.
Services to Stoke-on-Trent will operate from Crown Street, adjacent to the public car park.
Please check your destination before boarding.
Please click here for a directional video to the rail replacement bus stops.
Please click below for walking directions from the station to the rail replacement bus stop.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
