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Stourbridge Town Train Station

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Stourbridge Town Train Station

Address

Stourbridge Town station
Vauxhall Road
Stourbridge
West Midlands
DY8 1EX

Ticket office opening hours:

Monday - Friday - 07:00 to 18:00
Saturday - 09:00 to 18:00
Sunday

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Station facilities

  • Seated Area

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 18:00
      Saturday - 09:00 to 18:00
    • Accessible Taxis

      Accessible taxis are not available

    • Customer Help Point On platform.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 0248998


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours, 7 days a week (except Christmas Day and Boxing Day)


    • National Key Toilets

      N/A

    • Nearest Stations with Facilities SBJ
    • Step Free Access

      This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

      The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   

       


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces 4
    • Type Lockers
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Stourbridge Town station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      N/A

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stourbridge Town Station is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 07:00 to 18:00
      Saturday - 09:00 to 18:00
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note A Permit to Travel Machine is available for use when no other ticket buying facilities are in operation.
    • Penalty Fares LM
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Taxi Information

    • Availability YES Yes
    • Note Very close to station. Stourbridge Town (SBT) Station ABM 01384 838383 Falcon 01384 393939.
  • Local Taxis

    Stourbridge Town: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    ABM Phone 01384 838383
    Falcon Phone 01384 393939
    New AMC Phone 01384 424253

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