Swanscombe Train Station
Address
Swanscombe station
High Street
Swanscombe
Kent
DA10 0AG
Ticket office opening hours:
Monday - Friday - 06:10 to 12:50
Saturday - 08:40 to 15:20
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday - 06:10 to 12:50
Saturday - 08:40 to 15:20
Sunday -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
by entrance to platform 1
- Customer Help Point On platform
- Helpline No
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
- Nearest Stations with Facilities DFD
-
Step Free Access
This is a category C station. This station does not have step free access. Steps to all platforms. Interchange via main road bridge, cross over to use path on far side of the bridge.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SWM.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
outside ticket office entrance
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 6
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Swanscombe station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 12:50
Saturday - 08:40 to 15:20
Sunday
-
Ticket Office Hours
Monday - Friday - 06:10 to 12:50
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Local Taxis
Swanscombe: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operator or alternative station:
Riverview Phone 01322 380011
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Other transportation
-
Rail Replacement Services
- Towards Greenhithe - Bus stop by the old George and Dragon public house (what 3 words: breed.badge.drank).
- Towards Northfleet - Bus stop on Galley Hill Road.* (what 3 words: hooks.peanut.topped)
*Galley Hill Road is closed because of a landslip. Whilst the road is closed, buses towards Northfleet stop at the temporary bus stop outside the station (what 3 words: buddy.hands.hero)
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
