Teddington Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Help points are available on all platforms
  • Helpline YES Yes
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • National Key Toilets

    The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

  • Step Free Access

    Step-free category B2 Station - Level access to both platforms from separate entrances and lifts to both platforms.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TED.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 1, platform 2 and station entrance

  • Note

    A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.

  • Sheltered YES Yes
  • Spaces 244
  • Type Compounds

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Teddington station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Name: Teddington Car Park
    Spaces: 8
    Charges:
    Off-peak: £3.60
    PerHour: £1.20
    Daily: £7.20
    Weekly: £28.70
    Monthly: £100.40
    ThreeMonthly: £301.20
    Annual: £1,004.00
    Saturday: £3.60
    Sunday: £3.60
    Note:

    RingGo Code 2053.

    Hourly rate available from 1200 from RingGo ONLY.

    Bank Holiday £3.60.

    Off Peak from 1200 Monday to Friday.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    Only accessible toilets are available. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:40 to 20:25
    Saturday - 06:40 to 20:25
    Sunday - 08:45 to 18:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note At entrance to platforms at the bottom of the footbridge
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Teddington ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Local Taxis

  Teddington: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Sterling	Phone 020 8439 9000
  ABS	Phone 020 8432 3005
  Central	Phone 020 8898 1111

• Other transportation

  • Rail Replacement Services

    Terminating journeys: The Causeway, Park Road bus stand

    Through journeys towards Kingston and New Malden: High Street/ Elmfield Avenue stop C

    Through journeys towards Strawberry Hill and Twickenham: High Street/ Elmfield Avenue Stop D