Thornton Heath Train Station
Address
Thornton Heath station
Brigstock Road
Thornton Heath
Surrey
CR7 8RX
Ticket office opening hours:
Monday - Friday - 06:15 to 20:00
Saturday - 06:40 to 21:00
Sunday - 08:15 to 17:45
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Telephones
- Atm Machine
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:25 to 01:10
Saturday - 05:25 to 01:10
Sunday - 05:30 to 01:10 -
Accesible Ticket Machine
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline 1
-
Helpline Contact Details
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
Phone number: 0800 138 1016
- Helpline Contact URL https://www.southernrailway.com/travel-information/travel-help/assisted-travel
-
Helpline Open Note
The assisted helpline is not available on Christmas Day.
-
Impared Mobility Set Down
Located at the front of the station
-
National Key Toilets
Accessible toilets at this station are accessed using a RADAR key.
-
Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is in the Booking Hall, near the cash machine.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/TTH.pdf).
-
Cycle Storage
- Availability
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces No
- Type NO
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room
-
Lost Property
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Operator Name: Southern - Lost Property: URL https://www.southernrailway.com/lostproperty
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 20:00
Saturday - 06:40 to 21:00
Sunday - 08:15 to 17:45
-
Ticket Office Hours
Monday - Friday - 06:15 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
- Penalty Fares SN
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
-
Taxi Information
- Availability YES Yes
- Note YES
-
Local Taxis
Thornton Heath: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:
ACX Gentry Phone 020 8684 0101 Croydon Phone 020 8684 6666 Park Lane Phone 020 8655 3777 Road Run Mini Phone 020 8689 9090
-
Other transportation
-
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/2p V46t Yih Mos6y A D2a0 F Z D/e02f8f9f2624587a4f97d33dde99e4a7/2025-01_ C I_ S N_ R R B_ T T H_ D R.pdf
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
