Walmer Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 11:00
    Saturday - 06:30 to 11:00
    Sunday
  • Accessible Taxis

    Accessible taxis are available to book

  • Accesible Ticket Machine

    platform 1

  • Customer Help Point On platform
  • Helpline No
  • Helpline Contact Details

    0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    *Helpline closed on Christmas Day

  • Nearest Stations with Facilities DVP
  • Step Free Access

    This is a category B2 station. Step free access to platform 1 via the main entrance for services towards London. Step free access via the side entrance from Sydney Road. No step free interchange between platforms. Stepped access via station subway between platforms.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WAM.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    Platform 1, subway end

  • Note

    You may leave your cycle in the rack provided however you do so at your own risk.

  • Sheltered YES Yes
  • Spaces 12
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Walmer station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

    From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

    
    Email: [email protected]
    Phone number: 0330 333 9232
    
    Operator Name: A P C O A Parking
    Name: Station Car Park
    Spaces: 40
    Charges:
    Off-peak: £3.80
    Daily: £4.20
    Weekly: £16.70
    Monthly: £55.90
    ThreeMonthly: £168.40
    SixMonthly: £338.00
    Annual: £604.00
    Saturday: £3.70
    Sunday: £4.80
    Note:

    Daily Rate (Tuesday, Wednesday and Thursday) - £4.20

    Off peak evening rate (after 18:00) - £3.50

    
    
    Number Accessible Spaces: 3
    Accessible Spaces Note:

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Booking Hall- Available during staffing hours

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0345 322 7021
  • Information Systems ArrivalScreens
  • Lost Property Number 0345 322 7021
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:30 to 11:00
    Saturday - 06:30 to 11:00
    Sunday

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On way in to access trains
  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

     Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

• Local Taxis

  Walmer: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Direct	Phone 01304 382222
  Deal Cars	Phone 01304 382345

• Other transportation

  • Rail Replacement Services
    • Towards Deal: Court Road bus stop (In the direction traveling away from Station Drive. What 3 words: bathtubs.reacting.surfaces).
    • Towards Dover: Court Road bus stop (In the direction towards Station Drive. What 3 words: operating.major.correctly).