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- Essential travel only on Wednesday 24, Thursday 25 and Friday 26 June. Services may be disrupted until Friday 26 June due to a weather warning in place across the UK. Please check your entire journey before travelling and remember to stay hydrated - more information.

Walton-on-the-Naze Train Station

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Walton-on-the-Naze Train Station

Address

Walton-on-the-Naze station
The Parade
Walton-on-the-Naze
Essex
CO14 8DH

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Live Departures
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Telephones
  • Wi Fi
  • Post Box

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff No
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours SATURDAY
      05:50:00 - 13:09:00
      SUNDAY
      08:30:00 - 16:30:00
      WEEKDAYS
      05:47:00 - 13:40:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Accesible Ticket Machine

      Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

    • Customer Help Point Located at side entrance.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Nearest Stations with Facilities COL
    • Step Free Access

      This station has step free access to the single platform for trains towards Thorpe-Le-Soken and Colchester.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the platform.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Station is staffed part-time with a Welcome Host. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using the Help Point��at this station
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Limited local bus services call near station.
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      There is one sheltered cycle parking area providing 10 spaces adjacent to Platform 1 (for trains towards Thorpe-Le-Soken and Colchester), located between the station building and the Station Yard car park.

    • Note

      10 sheffield stand spaces.

    • Sheltered YES Yes
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Walton on the Naze station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreens
    • Staffing Level No
  • Subway/transit

    • Metro: Availability No
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      Tickets can be collected on Smartcard at this station

  • Local Taxis

    Walton-on-the-Naze: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    W and F Phone 01255 850888
    Checker Phone 01255 736007
    TJ Phone 01255 670099
  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off at the service bus stops at the front of the station.

Direct CrossCountry Routes

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