Waterloo (Merseyside) Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - 07:00 to 19:00
  • Impaired Access Staff Help Hours Monday - Friday - 05:40 to 00:10
    Saturday - 05:40 to 00:10
    Sunday - 08:09 to 00:10
  • Accessible Taxis

    www.traintaxi.co.uk

  • Booking Office Counter

    All disabled passengers will be offered assistance by station staff.

  • Helpline YES Yes
  • Helpline Contact Details

    0151 555 1111

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category A: "œThis station has step free access to all platforms / the platform"

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability YES Yes
  • Note The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for Liverpool John Lennon Airport when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note For onward travel information click text-decoration: underline; here (http://www.merseytravel.gov.uk/Pages/Welcome.aspx) or contact the Traveline on 0871 200 2233

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    platform

  • Note

    10 racks, 30 secure spaces

  • Sheltered No
  • Spaces 30
  • Type
    Compounds
    Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Waterloo (Merseyside) station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 0151 955 2368
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0151 955 2368
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Station concourse
  • Penalty Fares ME
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

• Taxi Information

  • Availability YES Yes
  • Note www.traintaxi.co.uk (http://www.traintaxi.co.uk) 

• Local Taxis

  Waterloo (Merseyside): Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  SRC	Phone 0151 928 3535
  Delta	Phone 0151 922 7373
  Davy Liver	Phone 0151 708 7080

• Other transportation

  • Rail Replacement Services

    South Road, Waterloo, Liverpool