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Welling Train Station

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Welling Train Station

Address

Welling station
Station Approach
Welling
Greater London
DA16 3DN

Ticket office opening hours:

Monday - Friday - 06:10 to 19:30
Saturday - 06:10 to 19:30
Sunday - 08:10 to 16:40

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 06:10 to 19:30
      Saturday - 06:10 to 19:30
      Sunday - 08:10 to 16:40
    • Accessible Taxis

      Accessible taxis are available to book

    • Accesible Ticket Machine

      station forecourt

    • Booking Office Counter

      Counters can be raised or lowered to suit all customers

    • Customer Help Point On platform
    • Helpline No
    • Helpline Contact Details

      0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      *Helpline closed on Christmas Day

    • National Key Toilets

      Platform 1- Available during staffing hours. This toilet is stoma friendly.

    • Nearest Stations with Facilities LEW
    • Step Free Access

      This is a category B2 station. Step free access to Platform 1 for services towards London via main entrance off Station Approach Road. Step free access to Platform 2 for services away from London via side entrance on Car Park side of station.  Step free interchange between platforms via the street approximately 300 metres. Stepped access between platforms available via foot bridge.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      Platform 1

    • Note

      You may leave your cycle in the rack provided however you do so at your own risk.

    • Sheltered YES Yes
    • Spaces 28
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Welling station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details

      From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50


      Email: [email protected]
      Phone number: 0330 333 9232

      Operator Name: A P C O A Parking
      Name: Station Car Park
      Spaces: 117
      Charges:
      Off-peak: £7.00
      Daily: £7.70
      Weekly: £34.70
      Monthly: £129.30
      ThreeMonthly: £387.90
      SixMonthly: £775.00
      Annual: £1,318.00
      Saturday: £5.20
      Sunday: £4.80
      Note:

      Daily Rate (Tuesday, Wednesday and Thursday) - £8.20

      Off peak evening rate (after 18:00) - £3.50



      Number Accessible Spaces: 2
      Accessible Spaces Note:

      Parking is free for disabled customers displaying a valid Blue Badge in any car parking space


      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      Platform 1- Available during staffing hours

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 0345 322 7021

      Operator Name: Southeastern Customer Services
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note 0345 322 7021
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0345 322 7021
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:10 to 19:30
      Saturday - 06:10 to 19:30
      Sunday - 08:10 to 16:40
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On way in to access trains
    • Oyster Notes

      Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

    • Penalty Fares SE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

       Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

  • Local Taxis

    Welling: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

    Alpha Phone 020 8855 3073
    Broadway Phone 020 8304 1999
    Abbey Phone 020 8311 2233
  • Other transportation

    • Rail Replacement Services

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.