West Croydon Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accessible Taxis

    If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

  • Customer Help Point Help points on platforms 3 and 4. Customer assistance office on platform 1.
  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    East Croydon

  • Step Free Access

    B2 station category. Step free access available for platform 1 and 3 using the London Road car park entrance . This side gate is kept locked but has help buttons to request use.

    Step-free access via separate entrance to platform 4 (to Sutton).

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Customer service staff are available from start until end of service, 7 days a week

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 4

  • Sheltered YES Yes
  • Spaces 12
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services

  • Post Box: Note

    Post Office located nearby

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around West Croydon station (http://btwifi.com/find)

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note London Trams (formerly Tramlink) services to Elmers End, Beckenham Junction and New Addington via East Croydon

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:25 to 20:15
    Saturday - 06:25 to 20:15
    Sunday - 08:10 to 17:45

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Taxi Information

  • Availability YES Yes
  • Note Information on taxis from this station is available at www.traintaxi.co.uk

• Local Taxis

  West Croydon: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  Road Runners	Phone 020 8680 3333
  Davis	Phone 020 8688 6644
  R and B	Phone 020 8680 2300

• Other transportation

  • Rail Replacement Services

    Bus Stop B5 in Station Road

    Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.