West Hampstead Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday
    Saturday
    Sunday
  • Accessible Taxis

    contact taxi operator directly

  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    Willesden Junction

  • Step Free Access wholeStation
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Customer service staff are available from start until end of service, 7 days a week

• Airport

  • Availability YES Yes
  • Note West Hampstead Thameslink Station provides direct services to London Gatwick and London Luton airports.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WHD.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around West Hampstead station (http://btopenzone.hotspot-directory.com )

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilet is located near the Gateline

• Station Seating Areas

  • Seated Area: Note

    There is a heated waiting room on the Westbound platform 1, and under cover seating on both platforms

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note West Hampstead London Underground station (Jubilee line) is approximately 1 minutes walk away. West Hampstead Thameslink station (National Rail) is approximately 2 minutes walk away

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - to
    Saturday - 10:00 to 14:15
    Sunday - 11:15 to 14:45

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Local Taxis

  West Hampstead: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  West End Lane	Phone 020 7372 6896
  St Johns Wood	Phone 020 7431 9444
  Easygo	Phone 020 7431 3400
  Delta	Phone 020 7624 5000

• Other transportation

  • Rail Replacement Services

    Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road

    Use Bus stop A in West End Lane for westbound services to Richmond